KABAK / SUPPORT
Keep riding.
Sometimes an arrow misses. Sometimes you need a little help.
Let’s get you back on the trail.
Your questions, answered.
How do I play?
Touch and hold to draw your bow and slow time. Drag to aim, then lift your finger to release the arrow. Hit the very centre of the target to land an Alp Shot.
Do I need an internet connection?
No. The iPhone app plays fully offline. You do not need an account or sign-in.
Where is my progress saved?
Your progress and settings are saved only on your device. They are not synced between devices.
Will I lose my progress if I delete the app?
Deleting the app removes its locally saved progress. Avoid deleting or reinstalling the app while troubleshooting.
How do lives refill?
One life refills every 20 minutes, up to a maximum of five. Check the in-game timer to see when your next life is ready.
How can I change the language?
KABAK supports English and Turkish. Tap the globe icon in the game menu to switch languages.
There is no sound, or the game is not responding. What can I do?
Check the in-game music setting and your device volume. Close and reopen the app. If the issue continues, contact us with your device model, iOS version, course and the steps that lead to the problem.
LET’S WORK IT OUT
Run into a problem?
Include these details in your message so we can understand what happened:
- Your iPhone model and iOS version
- Your app version
- The affected course and steps to reproduce the issue
- Any error message or a screenshot, if available